intelligently automating

robo underwriting
robotic process automation
mortgage originations
manual processes
document processing
loss mitigation
digital marketing
dynamic customer segmentation
customer lifecycle management
conversion optimization
fraud detection/prevention
retention management
risk adjusted pricing
churn prevention
collections optimization
marketing campaign optimization
cross-sell, up-sell
user identification
KYC
user digital fingerprinting
next-best-action
mass personalization
dynamic customer journey
affordability prediction
claims prediction
default prediction
lead evaluation
limits management

zoral

the modular automation platform for mortgage, banking and finance

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our customers

zoral is the automation platform for:

sme/consumer & corporate finance,
banking, mortgage, insuretech
…and more

end-to-end

capable of handling the entire automation lifecycle

low code

designed for business users without the need for hard coding, drag-and-drop, intuitive UI

versatile deployment

choose between SaaS, private cloud, on-prem

scalable

scales from startups to enterprises with 150m+ customers

zoral automation is smart

designed from the start to use artificial intelligence and deep learning – adapts to individual customer behaviour – controls omni-channel customer experience – powers automation and digital transformation

zoral advanced automation functions

decisioning

incorporates one of the world’s most powerful, intelligent decision engines

workflows

easily design build and deploy process and decision workflows

cognitive RPA

advanced AI-driven robotic process automation

analytical and behavioural data warehouse

stores all decision and process data including human/device behaviour

customer experience

powerful CX designer, control and deploy CX from admin console

OCR - Document management

AI-driven categorization and entity extraction

designed for your whole team

» CX manager

easily launch digital products
generate meaningful customer engagements
establish omni-channels
analyse customer behaviour
simplify and optimise customer journey
improve CX satisfaction KPIs over time

» Business users

intuitive, drag-and-drop UI
design, test and deploy workflows models and rules
create optimal CX journeys
rapidly integrate your manual processes
rapidly automate your manual processes
easily add data sources

» Management

launch new products rapidly
easily adapt to changing market conditions
real-time, historic, and predictive KPI monitoring and reporting
full audit of all decisions and data
GDPR compliance toolset

» Data scientists

advanced ai/ml functions
non-linear, SVM, decision trees, baysian inference, markov chains, random forest, genetic algorithms, survival analysis, anomaly detection, etc.
R, Python, any PMML compliant language
retain all data/decisioning for regression testing and model evaluation
model drift monitoring
built-in analytical data warehouse

» IT and ops